travelhooper
Privacy Policy
At travelhooper.com, your privacy is our priority. We are committed to safeguarding the personal information you share with us and ensuring that your experience on our platform is safe and secure. This privacy policy outlines how we collect, use, and protect your data when you use our services.
When you use our website or mobile app to book a rental car, we collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and billing information to process your bookings and communicate with you.
- Travel Details: We collect information about your travel plans, including your destination, dates, and preferences for vehicle type, size, or features.
- Device Information: To improve your experience, we gather information about the device you use, such as your IP address, device type, and browser details.
We use this data to process your car rental bookings, communicate important details about your reservations, and enhance our services. We may also send you marketing communications, like special offers or newsletters, but you can opt out of these at any time.
Your privacy and security are important to us. travelhooper.com takes reasonable precautions to protect your personal information from unauthorized access or misuse. We use industry-standard encryption technology and secure servers to store and transmit your data. However, as with any online service, no system is completely foolproof, and while we strive for the highest standards of security, we cannot guarantee absolute protection of your information.
We may share your personal information in the following circumstances:
- With Rental Partners: We work closely with our car rental agency partners to fulfill your booking. Your details may be shared with them to ensure a smooth rental process.
- With Service Providers: We may share your data with third-party service providers who help us operate our website, process payments, or manage customer service. These providers are contractually obligated to keep your information confidential.
Rest assured, we will never sell, rent, or lease your personal information to any third party for marketing purposes without your explicit consent. We may share aggregated, non-personal data with third parties for research or marketing, but this information cannot be used to identify you.
We will retain your personal information only as long as necessary to provide our services and meet legal or regulatory obligations. You can request the deletion of your data at any time by contacting our customer support team. We will promptly review and act on your request, subject to any applicable legal requirements.
travelhooper.com may update this privacy policy from time to time. If we make significant changes, we’ll notify you by posting the new policy on our website. Your continued use of our services after the changes are posted will indicate your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding our privacy practices, feel free to reach out to us. We’re here to help!